Audit logs and monitoring
Track every query and action with live, searchable logs for accountability and incident review.
A support rep asks for the latest refund policy. The answer exists, split across a Drive doc, an email thread, a Jira ticket, a Notion page, a GitHub merge, and a Slack message. Each one is partially right. None is the full picture.
What's the current refund policy for enterprise accounts?
Current signal: Gmail
Re: Updated refund terms see new PDF from Legal.
Linkence runs the operational work behind your teams, across internal workflows and customer conversations.
Your AI operations lead for recurring internal work.
Runs reports, follows up on blockers and executes approved work across Gmail, Slack, Drive and Jira.
Every customer conversation, handled with context.
Triages inbound requests, drafts grounded replies and routes sensitive cases to the right person.
Your data never leaves your control. We never train on it. You can delete everything, anytime.
Track every query and action with live, searchable logs for accountability and incident review.
Your data is never used to train models. Provider-side data retention is disabled wherever the provider supports it, and you can bring your own model keys for full control.
TLS 1.2+ in transit, AES-256 at rest, and connector credentials sealed with AES-256-GCM application-layer encryption, with keys managed separately from the data they protect.
Linkence drafts and recommends actions, but nothing is sent without your approval. Disconnect anytime: your content is removed from active systems immediately and expires from encrypted backups within 30 days.
Define policy guardrails for AI behavior and require explicit human approval before sensitive actions can run.
Choose exactly which emails, calendars, and connected tools can be accessed. Revoke permissions instantly from your admin dashboard.
Linkence surfaced the correct context 96.6% of the time, 15.6 percentage points above the next-best reranker pipeline.
Review methodology and resultsDirect retrieval accuracy
Open RAG Bench
Linkence retrieval accuracy
World's most accurate information retrieval system
Powered by a world class AI architecture that outperforms RAG at every task, Linkence is the only AI Platform you'll ever need.
An independent VAPT of linkence.ai was completed in April 2026 by CodeTechLab, with ISO 27001 and SOC 2 compliance milestones underway. Linkence is also DPIIT recognized.
“What I value most is the judgment. Linkence knows when to reply, when to hold back, and when to escalate back to human. It treats sensitive customer conversations the way a senior teammate would. That is a hard thing to trust a product with, and they earned it.”